POSTPONED - Heart

Effective September 1, 2021, our concession stands and bars are cashless. We accept all credit and debit cards, Apple Pay, Google Wallet, Samsung Pay, and Downtown Lincoln Gift Cards.

- Clear tote bag no larger than 12" x 12" x 6" (one tote is allowed per ticket holder)
- One-gallon clear plastic bag
- Small purses, clutches, wallets that aren't clear and no larger than 4.5" x 6.5"
To view the clear bag policy and list of prohibited items, click here:  http://bit.ly/PBApolicy. *Exceptions will be made for medically necessary items after proper inspection.

CLEAR BAG POLICY APPROVED FOR ENTRY

The Pinnacle Bank Arena Guest Code of Conduct was developed for all guests attending events at our arena to enjoy the experience in a responsible manner. Pinnacle Bank Arena and our promoters ask the guests to assist us in creating an enjoyable and safe environment by:

1. Respecting each other as well as our arena team members

2. Consuming alcoholic beverages in a responsible manner

3. Not displaying indecent or obscene messages on clothing

4. Refraining from fighting, horseplay, excessive taunting or threatening remarks or gestures

5. Not creating a disruption to the progress of the event by behavior that is unruly, disruptive, or illegal

6. Do not throw any objects in the direction of the stage.

7. Not accessing areas without a proper ticket, pass and/or credential or misusing tickets, passes and/or credentials

8. Following instructions from arena team members regarding arena operations and emergency procedures

9. Allowing each other to be free to support their team or entertainer while remaining respectful and courteous to their fellow peers, referees or opposing team fans and players

10. Not using offensive language or obscene gestures, to include the use of such language or gestures concerning a person’s race, ethnicity, color, gender, religion, creed, disability, age, sexual orientation, gender identity/expression or national origin; or to instigate, incite or encourage a confrontation or physical assault

**IMPORTANT: THIS EVENT IS NOT A TICKETMASTER EVENT**
Heart Tickets are online only at AXS.com.

If you have further questions, please call the Ticket Office at 402.904.5600 or email  boxoffice@pinnaclebankarena.com.    

TICKET DELIVERY: Pinnacle Bank Arena tickets purchased online will be mobile delivery.

MOBILE TICKETS: Your mobile phone is your ticket. Your tickets will not be available for print or emailed to you. 

View Step-by-Step Instructions: How To Access Your Mobile Tickets through AXS
Apple/IOS App - View Here
Android App - View Here
Mobile Web - View Here

Mobile Entry Is Easy
We recommend viewing your Mobile Entry tickets prior to arriving at your event. The AXS App will save your ticket(s) and will allow you to view them in the event, even if you lose internet access. If you're using the Axs mobile internet site instead of the AXS App, you will also be given the option to save your tickets if viewed prior to losing internet connection. 

HELPFUL HINT:  Prior to the public on sale, please go NOW to AXS.com or log into the AXS App on your mobile device to create an account or refresh your existing AXS account for a quicker purchasing experience. You can also add your ticket(s) to your phone’s “wallet.” Be sure your mobile phone has a fully charged battery.

NEED HELP WITH AN EXISTING ORDER
Need help with an existing Axs order, please visit help AXS.com for answers to frequently asked questions. If you require further assistance, sign into your AXS.com account and click “contact us” to send an email to AXS.com.

For information on accessible seating and ticketing, click here to view our Accessibility page. For special accommodations, please email boxoffice@pinnaclebankarena.com.